Refund policy
Return & Exchange
At pakflipcart.shop, customer satisfaction is our priority, and we ensure that all products meet high-quality standards. Please read our refund policy carefully before making a purchase, as refunds may be subject to certain conditions.
1. Eligibility for Refunds
Refunds may be considered on a case-by-case basis. To initiate a refund request, the following conditions must be met:
- The product must be in its original condition.
- The product must be unused, and in the original packaging.
- A request for refund must be made within [Insert Days, e.g., 7 days] from the date of receipt.
2. Inspection and Review
Once a refund request is made, we will thoroughly inspect the product to ensure it meets the eligibility criteria. The inspection process may take 7 to 10 business days. During this time, we will evaluate the product’s condition and make a determination regarding the refund.
3. Processing Refunds
Approved refunds may take up to 30 business days to process. However, refunds are subject to several factors, including:
- Product condition
- Original packaging intact
- Proof of purchase provided
In cases where any of the conditions are not fully met, we reserve the right to decline the refund or offer store credit instead.
4. Non-Refundable Items
Please note that certain products are non-refundable, including, but not limited to:
- Items that have been used or damaged after delivery
- Custom orders or special-request items
5. Contact Us for Queries
If you have any questions about our refund process or if your request is being reviewed, feel free to reach out at buywishs@gmail.com or call us at 03437161055. We will assist you in understanding the process and updating you on the status of your request.